Privacy Policy – OfflineDekho.com
Welcome to OfflineDekho.com (“OfflineDekho”, “Company”, “we”, “our”, or “us”).
Your privacy is extremely important to us, and we are committed to protecting the personal information you share with us while using our website, mobile application, and related services.
This Privacy Policy explains:
• What information we collect
• How we use your data
• How we protect your information
• Your rights regarding your data
• How you can contact us
By accessing or using OfflineDekho.com, you agree to the practices described in this Privacy Policy.
________________________________________
1. About OfflineDekho
OfflineDekho is a local shopping and business discovery platform that helps users:
• Find nearby shops and services
• Explore local offers and discounts
• Discover products from nearby businesses
• Connect with offline stores digitally
To provide these services efficiently, we may collect certain personal and technical information from users.
________________________________________
2. Information We Collect
We collect information in different ways to improve your experience and provide better services.
A. Personal Information
When you create an account, contact us, or use our services, we may collect:
• Full Name
• Mobile Number
• Email Address
• City and Address
• Profile Picture
• Business Information (for shop owners/vendors)
• Payment-related information (if applicable)
________________________________________
B. Device & Technical Information
We may automatically collect certain technical data including:
• IP Address
• Browser Type
• Device Model
• Operating System
• Internet Service Provider
• App Version
• Device Identifiers
• Crash Reports
• Access Time & Activity Logs
This helps us optimize performance and improve security.
________________________________________
C. Location Information
OfflineDekho may request access to your device location to:
• Show nearby stores and businesses
• Provide location-based recommendations
• Improve local search results
• Display regional offers and promotions
You can enable or disable location access anytime through your device settings.
________________________________________
D. Usage Information
We may collect information about how users interact with our platform, including:
• Pages visited
• Search history
• Products viewed
• Time spent on the platform
• Click behavior
• App interaction analytics
This information helps us improve user experience and service quality.
________________________________________
3. How We Use Your Information
We use collected information for various business and operational purposes, including:
Service Improvement
• To provide and maintain our services
• To improve app and website functionality
• To personalize user experience
Communication
• To send notifications and updates
• To provide customer support
• To respond to inquiries and feedback
Marketing & Promotions
• To display relevant offers
• To recommend nearby businesses
• To send promotional messages (with consent)
Security & Fraud Prevention
• To detect suspicious activity
• To prevent misuse and fraud
• To maintain platform security
Analytics & Research
• To understand user behavior
• To improve business performance
• To develop new features and services
________________________________________
4. Cookies & Tracking Technologies
OfflineDekho uses cookies and similar tracking technologies to improve user experience.
Cookies help us:
• Remember user preferences
• Keep users logged in
• Analyze website traffic
• Improve platform performance
• Deliver personalized content
You can disable cookies from your browser settings, but some features may not work properly afterward.
________________________________________
5. How We Share Information
We do not sell your personal data to third parties.
However, we may share information in the following situations:
A. Service Providers
We may share data with trusted third-party vendors who help us operate:
• Hosting services
• Analytics providers
• Payment gateways
• Customer support tools
B. Legal Requirements
We may disclose information if required by:
• Government authorities
• Legal processes
• Court orders
• Law enforcement agencies
C. Business Transfers
In case of merger, acquisition, or business restructuring, user data may be transferred as part of business assets.
________________________________________
6. Data Security
We use industry-standard security measures to protect your information from:
• Unauthorized access
• Data theft
• Alteration
• Misuse
• Disclosure
Security measures include:
• Encrypted data transfer
• Secure servers
• Access controls
• Regular monitoring
Although we strive to protect your information, no online system is completely secure.
________________________________________
7. User Rights & Controls
As a user, you have the right to:
• Access your personal information
• Update or correct your details
• Request deletion of your account
• Withdraw permissions
• Opt out of marketing communications
• Disable cookies and location access
To exercise your rights, contact us at:
info@offlinedekho.com
________________________________________
8. Account Deletion & Data Removal
Users can request account and data deletion at any time.
To request deletion:
1. Send an email to:
info@offlinedekho.com
2. Use subject line:
“Account Deletion Request”
3. Include:
o Registered email or mobile number
o Full name
Once verified, we will process your request within a reasonable timeframe.
Some data may be retained if required for:
• Legal obligations
• Fraud prevention
• Security purposes
________________________________________
9. Third-Party Links & Services
OfflineDekho may contain links to third-party websites, services, or advertisements.
We are not responsible for:
• Third-party privacy practices
• External websites
• Third-party content
Users are encouraged to review third-party privacy policies separately.
________________________________________
10. Children's Privacy
OfflineDekho is not intended for children under the age of 13.
We do not knowingly collect personal data from children. If we become aware that child data has been collected unintentionally, we will delete it immediately.
________________________________________
11. Advertising & Analytics
We may use third-party advertising and analytics services such as:
• Google Analytics
• Meta/Facebook tools
• Firebase Analytics
These services may collect anonymized usage data to:
• Measure engagement
• Improve marketing performance
• Understand user activity
Third-party services operate under their own privacy policies.
________________________________________
12. International Data Transfers
If our services are accessed outside your country, your data may be transferred and stored on servers located in different regions.
By using our platform, you consent to such data transfers where applicable.
________________________________________
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may occur due to:
• Legal updates
• Service improvements
• Security enhancements
• Business requirements
Updated versions will always be posted on this page with the revised date.
________________________________________
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
OfflineDekho.com
Email: info@offlinedekho.com
Website: https://www.offlinedekho.com
________________________________________
15. Consent
By using OfflineDekho.com, you acknowledge that:
• You have read this Privacy Policy
• You understand how your information is collected and used
• You agree to the terms outlined in this policy
Thank you for trusting OfflineDekho.com.